Business Communications

Learn to convey both the right message and the right tone, whether you happen to be interacting over the phone, answering emails, or sending out memos and faxes.
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Our learning paths teach professionals the essential English terms and expressions they need to succeed in their careers, supported by real-world examples from their industry. Learners will get the English required for:
Exchanging contact information
Politeness conventions
Preventing miscommunication
Talking on the phone
Answering the phone
Returning calls
Taking a phone message
Writing conventions and style
Written business communications
Business documents
Business emails